How to Engage your Residents with Social Media

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One of the easiest and cheapest ways to engage residents at your property is through social media platforms. They are a great way to keep everyone involved in what is currently going on at the property and to increase communication between new and current residents. Post Updates and Property Announcements Social media is a great… Read more »

3 Areas to Focus on During the Slow Part of Apartment Season

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When working in property management, there is always something to do. Even during the slow part of the apartment season, there are areas you can focus on to stay competitive. Improve the Property  Ensure it has curb appeal so potential residents tour the grounds. This includes fresh paint and well-maintained siding, gutters and doors. Make… Read more »

How to Lead When You Aren’t the Manager at Work

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Leadership at work does not have to involve a managerial title. True leadership is when others turn to you for advice, actively listen to your ideas and take action on your suggestions. Here are some examples of ways to exhibit leadership at work. Engage Others Find the best fit between members’ interests and tasks that… Read more »

Increase Resident Retention by Fostering a Community

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Having a strong sense of community increases resident retention on your rental property. Because residents who feel personally connected to your property pay their rent on time, take care of their space and peacefully resolve issues, you want to do all you can so they remain residents longer. Follow these guidelines to increase resident retention… Read more »

Are You Communicating Enough With Maintenance Requests?

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As a property manager, it’s important your residents have their maintenance issues efficiently and effectively resolved. Therefore, you must ensure your office staff and maintenance professionals exhibit strong communication skills to keep residents and each other informed about progress on work orders. Here are three ways you can improve communication regarding maintenance requests for your… Read more »

Ways to Motivate Your Team and Get Buy-In Every Day

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Part of your company’s success depends on motivating your team. However, finding ways of encouraging your employees to show up every day and perform to the best of their abilities can be challenging. Fortunately, there are steps you can take that don’t have to cost much time or money but can pay off exponentially. Here… Read more »

What Helps Your Property Management Company Get the Most Out of Its Staffing Agency?

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Many property management companies partner with staffing agencies to ensure their needs for qualified workers are met. Therefore, it’s important your company maximizes the services the agency offers. Here are some tips for having your property management company get the most out of its staffing agency. Take Advantage of the Agency’s Talent Partner with an… Read more »

How Can You Build Confidence as a New Manager?

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Becoming a property manager can be challenging. As with any new position, you may be stressed over learning new tasks and adapting to new responsibilities. Fortunately, you can take action right now to improve your job performance. Follow these guidelines to build confidence as a new manager. Set a Positive Tone Your example affects your… Read more »

4 Tips to Professionally Calm Down Angry Residents

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As property management staffing specialists, we understand the importance of properly handling residents’ complaints to help build trust and resolve issues. However, when residents are upset, you may be tempted to be reactive rather than proactive. Therefore, it’s important you’re prepared in advance for peacefully handling problems. Follow these tips when calming down angry residents…. Read more »

What Is Your Policy to Keep Deliveries Safe for Your Residents?

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As a property manager, you may not have the time, additional staff or storage space to accept packages for residents. Also, residents may not always have time to pick up their packages during designated hours. If deliveries are left by the mail area, the space may become cluttered and packages may get lost. Here are… Read more »